š Overview
Beginning in June 2026, ChiroHD supports migrating patient barcodes from Platinum for offices that are:
Migrating from Platinum to ChiroHD
Currently using the SKED app
Planning to continue using the SKED app after migration
During the migration process, existing patient barcode information from Platinum will be brought into ChiroHD and stored in the ChiroHD backend. This allows offices to continue using their existing barcode workflow without interruption.
š How the Barcode Workflow Works in ChiroHD
The barcode system is designed to support two primary workflows:
Patient appointment check-in
Pulling up the patient profile on the providerās SOAP Notes screen
Patients will scan their barcode two separate times during their visit.
1ļøā£ Step 1: Patient Checks In Using Their Barcode
When a patient arrives for their appointment, they can open their barcode within the SKED app and scan it at the ChiroHD check-in device.
After scanning:
If the patient is an individual patient, their appointment will automatically be arrived
If the patient is part of a family account, the family member names will appear on the check-in device
The patient can then select which family members are checking in for appointments that day
If the office has Patient Subjectives enabled, the patient will also be prompted to complete their subjective questions directly on the check-in device before proceeding to treatment.
Once completed, the patient can continue to their assigned treatment area.
2ļøā£ Step 2: Patient Scans Barcode at the Treatment Area
After arriving at the treatment area, the patient will scan their barcode a second time.
This second scan is used to pull up the patientās profile on the providerās SOAP Notes screen so the provider can begin documentation for the visit.
ā ļø Important Requirements
For this workflow to function properly:
The SOAP Notes screen must be in Patient Mode
The barcode scanner must be connected to the treatment area workstation
Once the barcode is scanned:
The patientās profile will automatically open on the SOAP Notes screen
A screensaver will immediately appear to protect patient information
The patient can then sit down and wait for the provider
When the provider is ready to begin documentation, they simply dismiss the screensaver, and the patientās file will already be loaded and ready for use.
š What the Barcode Feature Does
The barcode workflow serves two primary purposes:
Appointment Arrival
The first barcode scan allows the patient to arrive their appointment and complete any required check-in workflows.
SOAP Notes Patient Selection
The second barcode scan automatically pulls the patientās profile onto the providerās SOAP Notes screen for documentation.
ā Is the Barcode System Required?
No. Offices migrating from Platinum to ChiroHD are not required to continue using their existing barcode system.
ChiroHD already includes built-in workflows that support the same functionality without barcodes.
š ChiroHD Alternatives Include:
Check-In Device Functionality
Patients can check themselves in directly through the ChiroHD check-in device.
Patient Mode in SOAP Notes
Within Patient Mode, patients can enter their date of birth to pull up their profile on the SOAP Notes screen without scanning a barcode.
Because of these built-in capabilities, many offices may choose not to continue using barcodes after migrating.
However, for offices that prefer to maintain their existing Platinum and SKED barcode workflow, ChiroHD now supports barcode migration and continued barcode usage beginning June 2026.
ā Key Takeaways
ChiroHD supports migrating patient barcodes from Platinum beginning June 2026.
Patients will scan their barcode two separate times during their visit.
The first scan is used for appointment arrival and check-in workflows.
The second scan is used to pull up the patientās profile on the providerās SOAP Notes screen.
Offices are not required to continue using barcodes because ChiroHD includes built-in alternatives.
š Conclusion
ChiroHD supports continued barcode usage for offices migrating from Platinum that want to maintain their existing Platinum and SKED barcode workflow. Offices may also choose to use ChiroHDās built-in check-in and Patient Mode workflows without barcodes.