📝 Overview
The Patient Subjectives feature in ChiroHD enables you to present tailored questions for patients to answer when checking in for their appointment or during treatment. These responses are directly incorporated into the provider’s SOAP note, improving accuracy and efficiency in clinical documentation.
Accessing Patient Subjective Settings
To begin configuration, navigate to your System Dashboard, System Settings, Patient Subjective Settings.
What Are Patient Subjectives?
Patient Subjectives are custom questions you can present to a patient during:
Check-in Kiosk
Treatment Area (must be using Patient SOAP Mode)
They are configured to display based on:
Appointment Type
Provider Type
Case Type (e.g., Cash, Insurance, PI)
Setting up your Patient Subjectives
When setting up a subjective:
Where will the patient answer?
Check-in kiosk (primary)
Treatment area (alternative)
What appointment types will this apply to?
Example: Chiropractic, Acupuncture, Nutrition, Neurofeedback
What case types will this apply to?
Example: Insurance, Cash, PI
This allows specific questions for different clinical scenarios (e.g., re-exams, PI cases, nutrition visits).
Creating Subjective Content
Subjective content is built using the SOAP note macro system. You can use the macros that were built for your subjectives in your system.
See this article for more information on how to copy SOAP Note Macros from your SOAP Macros to your Patient Subjectives.
This supports:
Pain Scale (1–10) – use number range macros
Chief Complaints – use multi-select macros to allow symptom selection
You can:
Add standard sentence fields
Use advanced macros for lists, numbers, and multi-select fields
To add a new subjective:
Click Add Patient Subjective Setting, then configure as desired.
Example: You may have separate versions for insurance and cash appointments using the same verbiage but applied to different case types.
Patient Check-in Experience
When a patient checks in via the kiosk:
They enter their phone number
System matches the patient and arrives the appointment.
Their assigned subjective questionnaire appears.
Patient fills out items such as:
“Where is your pain worse today?”
“Rate your pain on a scale of 1–10”
Multi-select complaints
Once complete, the patient is fully checked in.
Provider Experience
When the provider accesses the SOAP note:
Open SOAP Provider Mode
Click on the patient's name
Subjective answers are displayed.
Click Add to Today’s Note to insert directly into the SOAP note.
This provides a seamless integration of the patient’s self-reported data into the clinical documentation.
AI Generated Subjective
This is a new part of the Patient Subjective feature and will be rolled out to offices in a phased release.
The subjective will populate when pulling up the Patient Chart version of the SOAP Note screen.
This AI summary will pull if the patient's appointment is categorized as a New Patient Visit only.
It searches 2 days out and creates those New Patient Subjectives if the intake paperwork has been completed.
You can also see the paperwork from the Patient's Profile, Documents Tab, Digital Submissions, AI Summary. However, it is view only and does not have the Add to Today's Note from this screen.
View Source Intake -- If you click on this down arrow, it will expand and you can see a view-only copy of the patient intake form as they filled it out.
Doctor Briefing -- This section is the AI Generated Summary and overview of the information from the patient intake.
Full Subjective -- This is information that is taken directly from the intake form and what will transfer to the SOAP note if you click Add to Today's Note.
✅ Key Takeaways
Patient Subjectives allow for custom questions based on appointment type, provider, and case
They can be completed via the check-in kiosk or Treatment area
SOAP macros enable advanced field types like pain scales and multi-select lists
Patient responses are auto-populated into the provider's SOAP note
Separate subjectives can be created for PI, Insurance, or Cash visit types
Subjective setup improves clinical workflow and documentation accuracy
📌 Conclusion
The Patient Subjectives feature in ChiroHD enhances both the patient experience and provider workflow by capturing relevant information at check-in and streamlining it directly into SOAP notes. This ensures accurate, consistent data collection while supporting a more efficient documentation process tailored to each appointment type and clinical scenario.