Billing user ( ) missing active NPI Number for posting date
Reason for this Greensheet:
A provider has to have an NPI number in order for a claim to be valid. If the claim is missing an NPI number, the claim will get rejected.
What to look for and where to look for it:
Log into the location > Settings > Providers
How to correct:
Log into the location > Settings > Providers > Create new provider > Under the user field, use the drop down menu to select the already setup user > Input any missing fields, including NPI number > Submit.
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