Billing User ( ) has no EIN number
Reason for this Greensheet:
The billing user needs an EIN setup in order for that information to populate on the claims.
What to look for and where to look for it:
If the user is at the system level: System dashboard > System settings > Users > Click on the user’s name in blue > Provider settings - EIN missing.
If the user is at the location level: Settings > Users > Click on the user’s name in blue > Provider settings - missing the EIN number.
How to correct:
Input the EIN number (with no dashes) > Saves changes.
Log into the Location > Settings > Providers > Create new provider.
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