Billed item does not have a CPT code
Reason for this Greensheet:
A CPT code is required on a claim for any service.
What to look for and where to look for it:
System dashboard > System settings > Services > Click on the service name in blue > CPT code field.
How to correct:
System dashboard > System settings > Services > Click on the service name in blue > Type the CPT code into the field, and select the CPT code from the drop down menu.
If you do not see the CPT code that you need, please reach out to the support team for assistance.
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