Insurance / Coverage is missing an individual identifier
Reason for this Greensheet:
The patient’s insurance/coverage policy is missing the member ID number, which is a required field for an insurance claim.
What to look for and where to look for it:
Open patient profile > Cases > Click on the desired case > Insurance / Coverage > Click on edit on the policy
ID / Claim number (box 1a) is missing -
How to correct:
Add the patient’s member ID number from their insurance policy > Save.
Revalidate greensheet