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System-Level Dashboard Overview

Manage your entire organization from one place with the System-Level Dashboard in ChiroHD.

Updated yesterday

πŸ“ Overview

The System-Level Dashboard provides a centralized location for managing configurations, services, inventory, reporting, and user access across all your clinic locations. This guide explains how to navigate and utilize key features effectively.


πŸš€ Key Features

βš™οΈ System Configurations

From the dashboard, you can manage:

  • System Configuration

  • Users

  • Appointment Settings

  • Payment Types

  • Task List Templates

  • Patient Subjective Settings

  • Tags

  • Organization Info

  • Inventory

  • SOAP Macros

  • Email Templates

  • Triggers

  • Fee Schedules

  • Transaction Presets

  • Add ICD DX Code

  • Services

  • Referral Sources

  • Care Plan Templates

  • Patient Alert Templates

  • Acknowledgements


πŸ“ˆ Metrics Dashboard

Provides an overview of performance metrics across all locations.

  • Metrics visibility can be toggled on or off under system configuration settings.

  • If turned off, access them under Reporting > Metrics Dashboard.


πŸ“‘ Reporting

  • All Reports: View and generate reports for any individual location

  • Simple Reporting: Easily review practice statistics and marketing analysis for each location


πŸ” Patient Search

Quickly search for any patient across multiple locations directly from the system-level dashboard.


πŸ“Š Lead Tracking

  • View overall lead performance across your organization

  • Track how many leads are at each stage of the conversion process


πŸ“‹ Leads Dashboard

  • Customize and track leads from initial contact through scheduling

  • Helps visualize the lead conversion process


🏒 Editing and Accessing Locations

  • Edit location details directly from the system-level dashboard

  • Log into any location from the dashboard (permissions required)


🧩 Dashboard Customization

  • Card vs. List View: Toggle your dashboard layout

  • Sorting Options: Sort locations by

    • Name

    • Short name

    • State

    • Additional information

  • Customize sorting by ascending or descending order


πŸ“¬ Notifications and Requests

  • Pending Service Requests: Approve or deny service and inventory requests from individual locations

  • Global Messaging: Send internal messages to any or all users in your organization

    • (Note: Do not use for support; use support chat instead)


βœ… Key Takeaways

  • Centralize clinic operations across all locations

  • Customize dashboard layout and sort preferences

  • Monitor metrics and reporting tools by location

  • Manage leads and internal messaging efficiently

  • Access support quickly from within the dashboard


πŸ“Œ Conclusion

This article aims to help you efficiently utilize the ChiroHD System-Level Dashboard for seamless management across your entire organization. With robust tools for configuration, reporting, and communication, the dashboard empowers you to oversee all aspects of your practice in one convenient place.

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