📝 Overview
Setting up providers in the Providers Tab is a crucial step in ensuring accurate billing and claim creation in ChiroHD. This process connects the rendering provider with their associated NPI (National Provider Identifier) and EIN (Employer Identification Number), allowing for seamless insurance billing.
✅ Step 1: Navigate to Providers Settings
After setting up your location and users, navigate to your live location > Settings
Click on Providers
Select Create New Provider
✅ Step 2: Connect the User
From the User Dropdown Menu in the User field, select the appropriate provider
Ensure that the correct Calendar User is linked
Important: If the wrong user is linked, it may result in errors such as "Unknown Provider" on the billing sheets
✅ Step 3: Enter Provider Information
The system will auto-fill the First Name and Last Name upon user selection
Manually input the 10-digit NPI Number
Enter the EIN (Tax ID) Number – enter this number without dashes
If the provider is billing under a Social Security Number (SSN) instead of an EIN:
Select Social Security
Enter the SSN
Add any Suffix or Title (if applicable)
Input the provider's Taxonomy Code, if required
✅ Step 4: Verify Required Fields
Any field marked with a blue bar is mandatory and must be completed before saving
Double-check the NPI, EIN, or SSN entries to ensure accuracy
✅ Step 5: Save and Confirm
Once all fields are completed, save the provider profile
Ensuring the Providers Tab is properly configured is essential for billing insurance claims accurately
❗ Why This is Important
Without correctly setting up the Providers Tab, ChiroHD cannot correctly associate:
The Calendar Provider with the Rendering Provider
The appropriate NPI and EIN for insurance claims
This step is critical for successful claim submissions and avoiding errors in billing.