ChiroHD

How to Process an EOB from a Primary Payer

How to Process a Payment/Check for a Personal Injury Case

How To Process A Recoupment

How to Process an EOB from a Secondary Payer

Learn how to access, understand, and manage ERA files in ChiroHD, including the workflow for reviewing and posting insurance payment information.

ERA 1 - ERA Overview & Navigation

Learn how to configure, receive, and manually upload ERA files in ChiroHD, including integration with major clearinghouses and step-by-step instructions for each process.

ERA 2 - ERA Setup, Delivery & Uploading

How to identify and resolve failed Explanation of Benefits (ERAs) and why some ERAs may not appear in ChiroHD. Includes step-by-step instructions for common errors.

ERA 3 - Resolving Failed ERAs

Learn what happens after an ERA processes successfully, how to review the EOBs it creates, and how to finalize and post them to patient ledgers.

ERA 4 - Processed ERAs, EOB Review & Posting

Learn how ChiroHD uses reason code behaviors to allocate ERA adjustments into EOBs, when to create a custom behavior, and what to do when a code has no behavior at…

ERA 5 - Reason Code Behaviors

Easily understand how to search, review, and manage finalized EOBs in ChiroHD with step-by-step guidance for efficient office workflow.

Using the EOB History Screen

EOBs / ERAs

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