No diagnostic codes on service date
Reason for this Greensheet:
The start date of a diagnosis code has to cover the dates of service that a patient has been seen. You cannot send out a claim without a diagnosis code for the date of service.
What to look for and where to look for it:
Patient snapshot > Cases > Click on the case that is getting billed > Treatment / DX > Diagnosis Codes.
Situation A: There are no diagnosis codes on the case at all.
Situation B: There are diagnosis codes on the case, but the start date does not encompass the date of service that is being billed.
How to correct:
As a whole, the start date of the DX codes need to cover the patient's date of services.
Situation A - add DX codes and make sure to back date the start date to cover the patient's DOS > Save.
Situation B - click into the start date and change the date to cover the patient's DOS > Save.
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