Reason for this Greensheet:
Sometimes a DX code will be deemed no longer billable after a certain date. Any date of service that falls after that date will be rejected if it has a non-billable DX code on it.
What to look for and where to look for it:
Patient snapshot > Cases > Click on the case that is getting billed > Treatment / DX > Diagnosis Codes.
How to correct:
Go to the specific DX code that is no longer billable > Click End > set the end date for when that specific DX was deemed no longer billable > If necessary, add a replacement code > Set start date to encompass the desired dates of service > Save changes.
Revalidate greensheet