ICD-9 code found on service date (all codes must be ICD-10)
Reason for this Greensheet:
Only ICD-10 codes are valid when billing insurance claims. ICD-10 is the updated version that all billing must use.
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What to look for and where to look for it:
Patient snapshot > Cases > Click on the case that is getting billed > Treatment / DX > Diagnosis Codes.
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How to correct:
Go to the specific DX code that is no longer valid > Click End > set the end date for when that specific DX was deemed no longer valid > Add the replacement ICD-10 DX code > Set start date to encompass the desired dates of service > Save changes.
Revalidate greensheet