This guide explains how billed units are used within ChiroHD, how they relate to services, and how you can configure and edit them during service setup and charge posting.
What Are Billed Units?
Definition: A billed unit in ChiroHD represents quantities (most often) in 15 minutes increments (timed) or per-service instances (untimed), used to define the amount of care provided for payment.
Example:
1 billed unit = 15 minutes
4 billed units = 1 hour (e.g., a 1-hour massage equals 4 billed units)
Important: If your service duration exceeds 15 minutes, you must assign additional units when setting up or posting the service.
Setting Up Billed Units During Service Creation
Navigate to the System Dashboard < System Settings < Services.
When adding a service, specify the number of billed units under the service setup.
Example: For a 1-hour massage service, set Billed Units = 4.
If you forgot to set it initially, you can edit the service later and update the billed units.
Adjusting Billed Units When Posting a Charge
You can modify billed units when manually adding charges or when working from the doctor's SOAP Note screen.
If Adding Charges Manually:
Navigate to the Patients Profile < New Transaction. This will bring up the Transaction Modal screen.
Select the service.
Update the Units field if the service duration differs from the default setup.
If Adding Charges via SOAP Note Screen:
Select the patient from the adjustment queue.
Click into the Charges section within the SOAP Note.
Adjust the Units field as needed for the service.
Summary
By correctly setting and adjusting billed units, you ensure that service durations are accurately reflected, which is critical for proper billing, especially when insurance claims are involved.