This article outlines the different methods available for rebilling a claim in ChiroHD. Rebilling can be necessary when corrections need to be made after an EOB denial, adjustments are needed, or other insurance processing issues arise.
Overview of Rebilling Options
There are three primary ways to rebill a claim:
Method | Description | Caution |
Manage Bills | Rebill the entire claim (all patients if batch billed). | Be cautious when batch billing. |
Insurance History Screen | Rebill individual services or an entire case. | Recommended for targeted rebills. |
Bill History | Rebill the entire claim for a specific patient. | Same caution as Manage Bills. |
Option 1: Rebill from Manage Bills
Navigate to:
Insurance → Manage Bills.Search for the Bill you want to correct.
Mark for Rebill:
Click Mark for Rebill.
Important: If the original bill was batch-created (contained multiple patients), all patients on that bill will be marked for rebill, not just one.
Tip: Use this method carefully, especially if you batch build.
Option 2: Rebill from the Insurance History Screen (Recommended)
Navigate to:
Patient Snapshot → Transactions → Insurance History.Select Rebilling Scope:
Set All to Rebill: Rebill every date of service in the case.
Set Individual Date to Rebill:
Locate the specific date of service you need to rebill.
Click Set to Rebill next to the date.
Click Save.
Confirmation:
The selected services will change to purple status and display as Ready for Rebill.
Why this method is preferred: It gives you the flexibility to rebuild only specific services without affecting others.
Option 3: Rebill from the Bill History Screen
Navigate to:
Patient Snapshot → Transactions → Bill History.Locate the Bill:
All claims involving the patient will appear here.
Mark for Rebill:
Click Mark for Rebill.
Important: Like Manage Bills, this marks the entire bill (all patients) for rebilling if it was batch-created.
Important Reminders
Rebilling through Manage Bills or Bill History will impact all patients on the claim if the bill was batch-built.
Rebilling through Insurance History allows precision — individual dates of service can be targeted without affecting unrelated services.
Always save after selecting services to be rebilled.
Rebuilt services will reappear in purple, signaling they are ready to be processed again.
Quick Summary
Action Needed | Recommended Method |
Rebill all services | Insurance History (Set All to Rebill) |
Rebill one service date | Insurance History (Set to Rebill) |
Rebill entire batch bill | Manage Bills or Bill History |
By following the correct rebilling method based on your needs, you can efficiently manage insurance corrections and resubmissions within ChiroHD.