This article outlines the different methods available for rebilling a claim in ChiroHD. Rebilling can be necessary when corrections need to be made after an EOB denial, adjustments are needed, or other insurance processing issues arise.
Overview of Rebilling Options
There are three primary ways to rebill a claim:
Method | Description | Caution |
Option 1: Insurance Dashboard, Claim History | Rebill the entire claim (all patients if batch billed). | Be cautious when batch billing. |
Option 2: Patient Profile, Insurance History Screen | Rebill individual services or an entire case. | Recommended for targeted rebills. |
Option 3: Patient Profile, Bill History | Rebill the entire claim for a specific patient. | Same caution as Claim History. |
Option 1: Rebill from Claim History Tab
Navigate to Insurance Dashboard, Claim History.
Search for the Bill you want to correct.
Set all Items for Rebill: Click Set all Items for Rebill.
Important: If the original bill was batch-created (contained multiple patients), all patients on that bill will be marked for rebill, not just one.
Tip: Use this method carefully, especially if you batch billed.
Option 2: Rebill from the Insurance History Tab (Recommended)
Navigate to:
Patient Profile → Transactions Tab → Insurance History.Select Rebilling Scope:
Set All to Rebill: Rebill every date of service in the case.
Set Individual Date to Rebill:
Locate the specific date of service you need to rebill.
Click Set to Rebill next to the date.
Click Save.
Confirmation:
The selected services will change to purple status and display as Ready for Rebill.
Why this method is preferred: It gives you the flexibility to rebill only specific services without affecting others.
Option 3: Rebill from the Bill History Screen
Navigate to:
Patient Snapshot → Transactions Tab → Bill History Tab.Locate the Bill:
All claims involving the patient will appear here.
Mark for Rebill:
Click Mark for Rebill.
Important: Like Claim History, this marks the entire bill (all patients) for rebilling if it was batch-created.
Important Reminders
Rebilling through Claim History or Bill History will impact all patients on the claim if the bill was batch-built.
Rebilling through Insurance History allows precision — individual dates of service can be targeted without affecting unrelated services.
Always save after selecting services to be rebilled.
Rebilled services will reappear in purple, signaling they are ready to be processed again.
By following the correct rebilling method based on your needs, you can efficiently manage insurance corrections and resubmissions within ChiroHD.