Overview
The Insurance Eligibility Check tool in ChiroHD provides users with a convenient way to verify a patient’s insurance coverage. This functionality is located within the Utilities tab and is currently marked as a beta feature.
Accessing the Insurance Eligibility Check
To navigate to the eligibility tool:
Go to your live location, go to the top navigation menu in ChiroHD
Click on Utilities
Select Insurance Eligibility from the dropdown
What "Beta" Means
The beta label signifies the feature is in a preliminary release stage. Key notes regarding this designation include:
The feature is currently free to use during the beta phase.
Once fully developed, a per-usage charge will be applied for each eligibility check.
Pricing details will be displayed directly within the tool once billing begins, ensuring transparency.
Purpose of the Eligibility Check Tool
This tool allows you to input a patient’s insurance information and receive a basic eligibility quote.
Key Use Case:
Enter details from the patient’s insurance card to obtain a real-time eligibility result with basic coverage data.
Important Notes About the Data Source
The tool connects to a third-party insurance database
ChiroHD does not manage or control the returned insurance information
Data is general and not a guarantee of coverage or payment
Recommended Best Practice
While helpful, it’s advised to always follow up with a direct call to the insurance provider.
Here's Why:
📉 Eligibility checks may miss visit limits, exclusions, or deductibles
📞 Calling ensures you get the most accurate and up-to-date benefit information
🛡️ Combines digital and manual methods to protect patients and staff from surprises
How to Use the Tool
Navigate to Utilities > Insurance Eligibility
Input the patient’s details exactly as listed on their insurance card
Submit the form
Use the print option to generate a physical copy or save a PDF to the patient’s profile
Information from the eligibility check does not sync into their ChiroHD profile.
✅ Key Takeaways
Pulls data from a third-party source, not managed by ChiroHD
Always verify with the insurer for complete, reliable details
📌 Conclusion
The Insurance Eligibility Check feature in ChiroHD is a valuable starting point for verifying patient coverage. For best results, use this tool in tandem with a direct insurer confirmation to ensure clarity and avoid unexpected billing issues.