Insurance / Coverage does not reference a valid insurance company / attorney
Reason for this Greensheet:
The insurance coverage/policy setup has to have a third party payer setup in order for the system to know what payer the claim is going to.
What to look for and where to look for it:
Open patient profile > Cases > Click on the desired case > Insurance / Coverage > Click on edit on the policy
Insurance Company / Attorney field is missing -
How to correct:
Start typing the third party payers name in the field, and then select it from the drop down menu.
Revalidate greensheet