Skip to main content
All CollectionsInsuranceGreensheets
Greensheet Errors: Billed price must be greater than $0
Greensheet Errors: Billed price must be greater than $0
Updated over a month ago

Billed price must be greater than $0

Reason for this Greensheet:

Insurance will not accept a billed amount of $0 on a service.

What to look for and where to look for it:

Patient snapshot > Transaction history > Ledger > Date of service > - - listed as the billed amount on the service.
โ€‹

How to correct:

  1. How to correct: Patient snapshot > Transaction history > Ledger > Click on the edit under the Edit column > Change $0.00 to the correct billed amount > Save changes.

  2. Revalidate greensheet

Video:

Did this answer your question?