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ChiroHD Onboarding Checklist

This document provides a general list of your potential onboarding action items.

Updated over a week ago

πŸ₯³ WELCOME TO ChiroHD! πŸ₯³

Please use the following checklist as a general guide to ensure you haven't missed any important steps in your Onboarding process.
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πŸ”² Log in to your ChiroHD system

πŸ”² Attend your ChiroHD Welcome Call

πŸ”² Start your ChiroHD Setup Course and build along the way. The Setup Course is your ultimate step-by-step checklist!

πŸ”² PAUSE at the Proactive Action Items lesson in the Setup Course module to perform applicable pro-active outreach πŸ‘‰ Pro-Active Action Items Lesson

πŸ”² SKED - If you are using, or will be using SKED for texting and reminders, you should have received a SKED Welcome Email. Schedule your SKED Welcome Call to initiate the process and follow the requested steps provided in the email.

πŸ”² Twilio - If you will be using our internal texting service instead of SKED, start the registration process cited in the Proactive Action Items lesson

πŸ”² Merchant Service Provider - If you are looking to use one of our integrated merchant providers, reach out to Fortis or Cash Practice to initiate or transfer your account.

πŸ”² Clearinghouse - If you take insurance and are looking to use one of our integrated clearinghouses, reach out to Office Ally or Trizetto to initiate or transfer your account.

πŸ”² Custom Paperwork - If you're interested in customized intake forms, email your PDFs to [email protected] for a build quote

πŸ”² Attend your SKED Welcome Call (if applicable)

πŸ”² Attend your ChiroHD Pre-Migration Call (if you are migrating from a legacy EHR)

πŸ”² If you are migrating from a legacy EHR, review your Migration-specific knowledge-base article (KBA) with your team. The KBA is provided during your Pre-Migration call.

πŸ”² Complete the ChiroHD Setup Course

πŸ”² Attend your SKED Onboarding calls (if applicable)

πŸ”² Begin ChiroHD Academy and distribute the curriculum to your team as well!

πŸ”² Attend your Q&A call(s)

πŸ”² Complete ChiroHD Academy

πŸ”² If you are migrating from a legacy EHR, send your migration files and passwords to the Migration team 48 hours before your scheduled migration

πŸ”² Migration complete (if applicable)

πŸ”² Perform any post-migration action items listed in your Migration KBA (if applicable)

πŸ”² Go Live & start seeing patients in the system!!! πŸ₯³

πŸ”² Attend your Post-Live Q&A(s)

YOU DID IT!!! πŸŽ‰πŸŽ‰πŸŽ‰

Bonus Points:

πŸ”² Rewatch the Setup Course and Academy after you're live. The real customization starts after you've had a chance to get to know the system!

Questions? Email [email protected] for assistance!

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