📝 Overview
This guide will walk you through the three available methods to reach the ChiroHD support team, highlighting essential steps and including only the most relevant screen visuals for clarity.
Contact Support: Live Chat, Email and Phone
Customers can contact Support in three convenient ways: through Live Chat for real-time assistance, by Email for detailed inquiries and follow-up communication, or by Phone, where they can leave a voicemail and receive a return call within 24 hours.
Method 1: Support Via Chat
The easiest and fastest way to contact support within ChiroHD is using the chat widget.
The chat widget is always available in the bottom right corner of any ChiroHD screen, regardless of where you are in the platform.
Simply click the chat widget to view your recent messages or begin a new chat session by clicking on Ask a Question.
Fin, our AI assistant
You will first connect with Fin who is available 24/7 to help answer basic questions and guide you to resources.Human Support
If Fin can’t resolve your issue or you're outside of weekday support hours, you can request human assistance using phrases like "talk to a human" or "person."
Human support is available Monday–Friday, 9am–5pm Eastern Time.
Rate Your Chat Conversation
After your chat conversation concludes, you’ll have an opportunity to rate your interaction with the support representative and leave feedback.
Important: The rating you provide is about your interaction with the agent, not your satisfaction with the product or whether your issue was resolved immediately.
Method 2: Support via Email
You can also reach ChiroHD support by sending an email. Send your inquiry to [email protected], and a support agent will respond within 24 hours.
Method 3: Support via Phone
ChiroHD provides telephone support at 833-234-6411.
Option 1 to leave a voicemail for support.
Option 2 connects you to sales.
Option 3 to onboarding.
A support representative will return your call within 24 hours.
✅ Key takeaways
The ChiroHD chat widget is accessible on every screen for convenient support access.
Human support is available Monday–Friday, 9am–5pm Eastern Time; just request to speak to a person if needed.
Support is also reachable by email ([email protected]) and by leaving a voicemail at 833-234-6411.
After human support chats, you can rate your interaction and leave helpful feedback.
📌 Conclusion
ChiroHD is committed to ensuring its users have quick, efficient, and accessible support through multiple channels. Utilize the chat, email, or phone options as most convenient for your needs, and rest assured your requests will be addressed promptly and professionally.