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How to Set Up and Apply Modifiers

Overview

Modifiers in ChiroHD provide additional information to insurance companies about the services being billed. They help clarify details such as:

  • Whether a service qualifies as a Medicare-covered adjustment.

  • Whether a second adjustment was intentional on the same day.

  • Other billing-specific requirements necessary for insurance claim processing.

Properly applying modifiers is crucial to ensure your claims are not rejected or misinterpreted as duplicate charges.


Option #1: Setting Up Modifiers on Services

  1. Navigate to ​your System Dashboard < System Settings < Services

  2. Select the service you wish to edit.

  3. Review or add the modifier:

    • Example: For Medicare, an adjustment for CPT Code 98941 should have the modifier AT.

    • You can add up to four modifiers on a service if required.


Option #2: Applying Modifiers on Transaction Screen

When applying a charge manually From the New Transaction screen:

  • Simply click into the + in the Modifiers column and select the appropriate modifier, and save.


Option #3: Applying Modifiers via SOAP Notes Screen

When applying charges via the SOAP Note screen:

  • The provider can click on the Charges section at the top or the bottom left during the SOAP note entry.

  • It will bring up the Transaction Screen and the provider can adjust or add the necessary modifier(s) before submitting the note.


Option #4: Setting Up Modifiers as Default Per Patient

If a patient always needs a specific service billed with a modifier (e.g., Medicare patients always needing an AT modifier):

  1. Navigate to the Patient Profile < Cases Tab < Defaults/Patient Rates/Recurring Charges Tab.

  2. Add the Service.

  3. Click to add the modifier (you will see a warning) and add the appropriate modifier.


Where Modifiers Appear

  • On the claim form (HCFA) or electronic file, the modifier(s) appear next to the CPT code.

  • They directly link the service to additional information that the insurance company requires for correct processing.


Key Reminders

  • Modifiers are service-specific: They must match exactly the situation being billed for.

  • Medicare billing typically requires the AT modifier on spinal adjustments.

  • Multiple modifiers (up to four) can be added if multiple rules apply to a service.

  • Default modifiers can be set per patient, ensuring compliance and reducing manual entry errors.

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