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Acknowledgements

Locate and manage signed acknowledgements such as your BAA, MSA, or custom user alerts in ChiroHD.

Updated over a week ago

📝 Overview

This guide will help you locate and review your signed acknowledgements, including your Business Associate Agreement (BAA), Master Service Agreement (MSA), and any other required agreements within ChiroHD.


📄 Viewing Your Signed Acknowledgements

If you submitted the onboarding form or were listed as the primary doctor during onboarding, ChiroHD prompts you to sign acknowledgements at your first login.

To view your signed documents at any time:

  1. Log into ChiroHD

  2. Navigate to the System Dashboard

  3. Click on System Settings

  4. Acknowledgements

You will see a list of signed documents, including:

  • Business Associate Agreement (BAA)

  • Master Service Agreement (MSA)

  • Any other previously acknowledged agreements

✅ This section ensures you can always review what you signed when first accessing ChiroHD.


✍️ Creating Custom Acknowledgements for Your Users

You can also create your own acknowledgements for users to sign upon login:

  1. Go to System Dashboard > System Settings > Acknowledgements

  2. Click the blue button: “Click here to create a new acknowledgment”

Configure the following fields:

  • Name: Title of the acknowledgment

  • Version: Version number of the acknowledgment

  • Status: Set to Draft or Live

  • Dismissible:

    • True = Users must sign before continuing

    • False = Users can dismiss the message

  • Signatory Users:

    • Apply to all users or location users only

  • Acknowledgment Message (Optional):

    • Message that appears before the acknowledgment content

  • Acknowledgment Content:

    • Full agreement or message to be acknowledged

  1. Click Create Acknowledgment


🧾 Managing Acknowledgements

On the Acknowledgment Dashboard, you can view:

  • Live acknowledgements

  • Drafted acknowledgements

  • In-use acknowledgements

You can edit or delete acknowledgements as needed.

🧠 The Acknowledgment Center is a great way to have users confirm understanding of policies, updates, or internal agreements directly in ChiroHD.


🔎 Viewing Acknowledgements

🖥️ At the System-level

To view acknowledgements at the system level:

  1. Navigate to the System Dashboard

  2. Click the drop-down arrow on your username at the top right corner of the screen

  3. Select Acknowledgements

📍 At the Location-level

To view acknowledgements at the location level:

  1. Log in to your live location

  2. Click the drop-down arrow on your username at the top right corner of the screen


Key Takeaways

  • Signed acknowledgements (BAA, MSA, etc.) are stored under your profile menu > Acknowledgements

  • Only the primary onboarding user is prompted to sign at login

  • System Admins can create custom acknowledgements for users at login

  • Custom alerts can be mandatory or dismissable and tailored per user type

  • The Acknowledgment Dashboard lets you manage all active, draft, and past acknowledgements


📌 Conclusion

ChiroHD’s acknowledgment features provide easy access to signed agreements and allow system administrators to require important user confirmations. Whether referencing legal documents or sharing internal policies, this tool helps ensure clarity, compliance, and accountability across your practice.

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