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Greensheet Errors: Insurance/ Coverage Is Not Self, And Is Missing Insured Persons Address, City, State, Or Zip Code

Insurance / Coverage is not self, and is missing insured persons address, city, state, or zip code

Reason for this Greensheet:

The relationship to the insured has been selected, but the insured person’s address is missing. Insurance companies need this information to verify the policy and the policyholder.
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What to look for and where to look for it:

Open patient profile > Cases > Click on the desired case > Insurance / Coverage > Click on edit on the policy

Insured Person’s Information (address, city, state, or zip code) is missing
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How to correct:

  1. Input the insured person’s address, city, state, or zip code.

  2. Revalidate greensheet

Video:

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