📝 Overview
The Discrepancy Threshold feature in ChiroHD helps practices monitor how closely payment posting dates align with the date entries were actually created. By setting this threshold, managers can get alerts if payments are backdated or future dated beyond an acceptable range, ensuring accurate financial records.
Accessing Discrepancy Threshold Settings
The Discrepancy Threshold setting is found by navigating to your System Dashboard, System Settings, System Configuration.
This setting controls when the statistics screen will display an alert if the difference between the posting date and created date exceeds the specified percentage.
Understanding Posting Date vs. Created Date
When recording payments in ChiroHD (such as patient payments or insurance EOBs), there are two important dates:
Created date: The date the transaction is physically entered into ChiroHD.
For example, if entering a payment on August 20th, the created date is August 20th.Posting date: The date the payment actually occurred. You can select or backdate this if the payment was received earlier than entered.
Example: If a payment occurred on August 18th but is entered on August 20th, the created date is August 20th, and the posting date is August 18th. When backdating, ChiroHD will provide a warning that the payment is in the past.
Setting the Discrepancy Threshold
You can set the Discrepancy Threshold to any percentage that suits your office needs:
Click into the discrepancy threshold box.
Type your desired percentage (for example, enter 0).
Click anywhere outside the box to save.
Report for Discrepancy Threshold - Simple Reporting Statistics Report
This Discrepancy Threshold Percentage will be used in the Simple Reporting Statistics Report to flag discrepancies.
To see this report, navigate to your Live Location, Reporting, Simple Reporting, Statistics
Choose your desired date range (like an entire year) to review flagged discrepancies.
For example, if there is a 7% discrepancy between posting and created dates for collections, the system will flag this based on your threshold.
✅ Key Takeaways
The Discrepancy Threshold is optional but helpful for monitoring payment posting accuracy.
Using this feature, offices can easily spot if payment entries are being backdated or future dated beyond the desired threshold.
Alerts allow you to review posting practices for compliance and accountability.
📌 Conclusion
The Discrepancy Threshold in ChiroHD provides valuable oversight for payment posting activity, ensuring your financial records remain accurate and transparent. Configure this setting to match your office's policy and regularly review flagged discrepancies for best accounting practices.